Newcastle & Central Coast Covid-19 Update
We would like to provide you with an update regarding our services in light of the announcement of the 7-day lockdown in the Hunter and Newcastle areas today, and the continued lockdown in the Central Coast.Our priority is to ensure the safety and wellbeing of our employees, our communities, and the continuity of our services.
The following updates have been made to our business operations:
- Staff from Newcastle work remotely, but are able to answer customer calls in real-time
- Colourworks technicians are instructed to adhere to Covid-19 workplace health and safety policies while on your premises and to wear appropriate PPE.
- Should any of our technicians present with a fever or acute respiratory illness, they will not be able to attend to any customers.
Additionally, Colourworks recognises that your organisation may have implemented specific policies that may affect how we:
- Access your business
- Engage with your employees
Should you have any specific policies in place and require service of the equipment, could you please provide those requirements when requesting an onsite service. Also, if you have COVID-19 policies for receiving supplies and equipment (like toner), let us know.
Contact us if you need help with your equipment. You can send a support ticket or call or email us at:
Phone 1300 351 594
Please be assured that our service to you will remain uninterrupted during this time.
Wishing you and your families all the best for the coming week. Stay safe.